What to do if my dental office never got pre-authorization for work to be done but told me they did and now I’ve been stuck with a $900 bill?

I wouldn’t have had the work done had I known my insurance wasn’t covering it.

Asked on February 3, 2015 under Malpractice Law, Nevada


Anne Brady / Law Office of Anne Brady

Answered 5 years ago | Contributor

If you signed something at the dental office promising to pay the bill if your insurance did not cover it, then you are going to be on the hook for the bill.  However, it may be that your insurance did not pay because of the way the procedure was coded by the dental office.  Check into why your insurance did not pay.  It may be that if the dental office resubmits with correct coding, the bill will be paid by the insurance, at least in part.

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