Lawnmower repairs

Took mower to repair shop wanted them to get it running,change oil
and filter,replace battery. Went to pickup lawnmower beside the
repairs which i wanted fixed they also replaced the mowing deck
spindles,pullies,belt and blades and wanted to charge me 500.00 for
all repairs. I was never contacted or asked if i wanted the last
repairs to be made. Can repair shops change or replace parts which
you never asked before it was done? If not then would like to know
what steps I need to take. Thanks

Asked on June 17, 2016 under Business Law, North Carolina

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 4 years ago | Contributor

Legally, no--they cannot make repairs you did not approve or authorize. However, if you told them to "get it running," or something else fairly broad in scope, if you don't pay and they sue you for the money, they might be able to convince the court that you did implicitly authorize this work, by effectively telling them to do what it took to get it running. If you refuse to pay, they may refuse to return the mower to you, forcing you to sue to get it back; and/or they may sue you for the money. You certainly have the right to refuse to pay, but if you do, assume there is a good chance you will end up in court in one way or another, where the court will decide how much you should pay, and it  is not guaranteed that you will win. It may be in your interest to try to negotiate some price cut with them, on the basis that they should have sought clear or explicit authorization from you (with the implication--or even outright statement--that you will take this to court if necessary), and pay a reduced amount for all the work they did--that's likely a better outcome than litigation.


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