What can we do if we went without hot water for 17 days?

We had an issue with a leaking water heater which was replaced twice but it took a total of 17 days for them to replace it a third time to finally fix the issue and provide us with hot water. I called them every day for 2 weeks, and maintenance personnel would usually attend to the problem but tested the electric and told us, “Everything seems fine, I doubt 2water heaters could be DOA.” We received nothing more than a simple, “Sorry for the inconvenience.” and a key to an apartment across the street, with no shower curtain, no heat, 14 days after the issue was reported. What can we do?

Asked on November 2, 2011 under Real Estate Law, Pennsylvania


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

From what you write, it appears that you now have hot water. If you do, then you would not have any right to terminate or get out of the lease. However, you may be entitled to monetary compensation for the time you were without water. Every lease comes with what is called an

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