If your company provides a type of service or is a repair facilit, and a customer claims that the work performed was not authorized, are they entitled to not pay for the service?

Even if they picked up the vehicle, machine, etc. knowing that the service was performed? What non-written contacts are present with this type of business, both verbal or implied?

Asked on January 30, 2013 under Business Law, Ohio


FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 7 years ago | Contributor

Under the laws of all states in this country, if a company simply provides a service to a third person which is not authorized then the person who received the benefit of the service is not required to pay for the service. To be bound to pay for the service rendered, there must be an agreement to have requested it by the customer.

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