If a furniture store is going out of business, can they keep my money if I haven’t received the merchandise and was only offered store credit?

Asked on November 4, 2011 under General Practice, Georgia


FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

Yes, if a store in general as well as the furniture store that you are writing about is planning on going out of business, it can refuse to return the money that you paid for an item and offer only to provide you with store credit as opposed to giving you a full refund.

Many stores have a policy placed in clear view for its customers to see concerning its ability to refund cash or store credit for the return of purchased items.

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