What are my rights if I rented a car and the rental agency gave out my name and personal cell phone number to another customer who rented the car before me without my permission?

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What are my rights if I rented a car and the rental agency gave out my name and personal cell phone number to another customer who rented the car before me without my permission?

The manager at the rental agency stated that this employee should not have done that. This person left items in the car which I let the agency know about when I returned the car. Can I sue them for disclosing my private information? Their customer called my phone 8 times in one day. I’m not even sure if this employee gave my just my phone number; he could have given my address and other information as well.

Asked on January 5, 2016 under Business Law, Ohio

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 5 years ago | Contributor

A lawsuit requires more than just a person doing something wrong: it requires that you suffered some monetary, or at least monetizable, damage or loss beyond annoyance or inconvenience. (There is no compensation for being annoyed or inconvenienced.) if you just received lots of phone calls, etc., then you could in theory sue, but would not get any money, since you did not suffer any damage or loss for which the law provides compensation.


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