What to do if I put a deposit on an engagement ring with a jewelry store and the manager informed me on 3 occasions that the deposit was fully refundable?

He also said that since I was putting a deposit the ring would be taken off the shelf and not shown to anyone since the reciept is required to show the ring. Well, the jewelers assistant worker willingly showed the ring to a family member of my girlfriend, which almost jeopardized the surprise of our engagement. They never provided the reciept to show it being that it is only in my possession. Do I have a right to receive my deposit in full based on the fact that the ring was not supposed to be shown to anyone without the reciept?

Asked on January 31, 2013 under Business Law, New Jersey


FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 7 years ago | Contributor

If you want to cancel the purchase of the engagement ring you have the right to get the refund that you placed returned promptly based upon what the manager told you. If you want the deposit back as a form of a penalty and you still get the ring, you are not entitled to such under the law.

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