What to do if I have a small account with a bank and have never been late with a payment but they keep charging me late fees?

I’ve had this account with the bank since last year. I made my first payment of $50 the next month. They have been charging me a $35 late fee for most of the payments made and I have bank statements showing that I have made payments every month on the account since opened. When I talked to them about this, they tell me that I had to make those late payments and that they will not go away otherwise. I make all my payments on the first of each month without fail. Where’s the late?

Asked on August 13, 2012 under Bankruptcy Law, Maryland

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

The best way to try and understand the charges that you are receiving with respect to the small bank that you have is to go in and have a face to face meeting with a representative of the bank to see why you are being assessed the charges you are receiving (late fees). From there you can make a decision on how to deal with the situation you are writing about.


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