How long is a business responsible to hold a customer’s repair item before itis considered abandoned?

Asked on June 28, 2014 under Business Law, California

Answers:

Shawn Jackson / The Jackson Law Firm, P.C.

Answered 6 years ago | Contributor

First, do you have a "policy" posted so that your customers know what you will do when items are left? Second, in most states, the protocol varies depending upon the type of item you are holding. I would assume that you have already contacted the customer and shared the importance of them picking up the item soon. I would assume that you have sent them a certified letter stating that storage fees and selling the itme are possibilities if they do not pick up the itme within the legal time frame.

Shawn Jackson California Business Development Attorney


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