Does a doctor have to honor pricing that was quoted to a patient given before treatment, even when they find out it’s incorrectand treatment has started?

A chiropractor quoted me about $690 for a full treatment to get my back and neck in line. They said my insurance would cover the rest. Then 10 visits into my treatment I was told my insurance wasn’t accepted. I now am being told I owe over $400 if I want to continue. My bi-weekly migraines have changed to a constant headache and I now have pain in my back. The only reason I started with them was because the amount I was quoted for 48 treatments was in my budget. Now I’m not even 25% through but owe 75% of what I was quoted, with more discomfort than I stress with. What’s my best move to proceed?

Asked on October 2, 2011 under Malpractice Law, Illinois


M.T.G., Member, New York Bar / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

You have a few issues here, one of which is that I think that you believe that the chiropractor has treated you improperly to amount to some sort of negligence on their part and has committed some form of fraud with regard to your payments in this matter.  I am sure that they had you sign paperwork when you came in that stated that you would be responsible for what insurance did not pay but they represented to you that insurance would be taken.  Did they put anything in writing regarding the payment plan that you agreed to? You need to contact the state attorney general's department and file a compliant with the state licensing bureau that licenses chiropractors in your area.  File as many complaints as you can.  And as for the malpractice you will need to seek help from ana ttorney in your area to determine the validity of the claim.  Good luck.

IMPORTANT NOTICE: The Answer(s) provided above are for general information only. The attorney providing the answer was not serving as the attorney for the person submitting the question or in any attorney-client relationship with such person. Laws may vary from state to state, and sometimes change. Tiny variations in the facts, or a fact not set forth in a question, often can change a legal outcome or an attorney's conclusion. Although has verified the attorney was admitted to practice law in at least one jurisdiction, he or she may not be authorized to practice law in the jurisdiction referred to in the question, nor is he or she necessarily experienced in the area of the law involved. Unlike the information in the Answer(s) above, upon which you should NOT rely, for personal advice you can rely upon we suggest you retain an attorney to represent you.