Does a doctor have to honor pricing that was quoted to a patient given before treatment, even when they find out it’s incorrectand treatment has started?

A chiropractor quoted me about $690 for a full treatment to get my back and neck in line. They said my insurance would cover the rest. Then 10 visits into my treatment I was told my insurance wasn’t accepted. I now am being told I owe over $400 if I want to continue. My bi-weekly migraines have changed to a constant headache and I now have pain in my back. The only reason I started with them was because the amount I was quoted for 48 treatments was in my budget. Now I’m not even 25% through but owe 75% of what I was quoted, with more discomfort than I stress with. What’s my best move to proceed?

Asked on October 2, 2011 under Malpractice Law, Illinois

Answers:

M.T.G., Member, New York Bar / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

You have a few issues here, one of which is that I think that you believe that the chiropractor has treated you improperly to amount to some sort of negligence on their part and has committed some form of fraud with regard to your payments in this matter.  I am sure that they had you sign paperwork when you came in that stated that you would be responsible for what insurance did not pay but they represented to you that insurance would be taken.  Did they put anything in writing regarding the payment plan that you agreed to? You need to contact the state attorney general's department and file a compliant with the state licensing bureau that licenses chiropractors in your area.  File as many complaints as you can.  And as for the malpractice you will need to seek help from ana ttorney in your area to determine the validity of the claim.  Good luck.


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