Do I have to allow the towing company that damaged my vehicle to repair it if its already at a service shop

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Do I have to allow the towing company that damaged my vehicle to repair it if its already at a service shop

Had my vehicle towed to my mechanic and
upon arrival he notice the tow company bent
my suspension bar by tightening the hook to
tight, I call the tow company and they are
saying they didnt cause the damage but will
take a look at it and if its determined that they
caused the damage I will have to let them take
the car to there shop for repairs… Im not
comfortable with that seeing they are not taking
responsibility and also being very rude and
disrespectful

Asked on February 10, 2018 under Accident Law, Illinois

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 3 years ago | Contributor

You don't have to let them make the repairs; however, you cannot force them to pay for repairs elsewhere unless you were to sue them in court for the cost of the repairs and win by proving by a "preponderance of evidence" (more likely than not) that they were at fault in causing the damage. Anything they do or pay without you suing and winning is voluntary on their part, so they can offer whatever they want: you can then decide whether to accept or to sue.


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