Do I have a case with my wedding photographer regarding photos not taken?

I was married about 8 months ago. We hired husband/wife photographer and wedding DJ. Both contracts were not followed at all – the photographer didn’t take pictures as promised, nor are they edited as she claimed they would be. She photographed my best friend’s wedding, which is how I found and chose her, due to how she took charge to make sure the day was captured. She did not do this for us and the difference is shocking. Her husband the DJ also broke contract and caused us

to lose out on all special moments, bouquet toss, father/bride dances, etc. Not only did that cause the entire day to be ruined, but now we’ve also lost the memories due to this wedding being a once in a lifetime event. Took almost 8-9 months to receive any pictures back, and the ones we have are horrible a cell phone camera could’ve done better. The loss is mind blowing, as I’ve said it can’t be redone, ever and I don’t know what to do. I have the contracts plus all other communication between us, and its come down to the photographer outright calling me, the bride, a liar. There’s so much that was lost, so many specified details via contract that never even happened, yet somehow they’re

blaming me. The cost for the photographer and DJ was the most expensive thing from the entire day combined, because we wanted it captured and done

Asked on April 3, 2018 under Family Law, Missouri


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 2 years ago | Contributor

If they violated their contracts and/or did work that is simply not commercially acceptable (i.e. not merely not as good as hoped, but simply not up to the level any reasonable professionals would do), you could likely sue them and recover some or all of the money you paid for their services: when people violate their contracts or don't produce acceptable work, you don't have to pay (in part or in whole--it depends on whether any of it was usable--you pay for the usable part generally).
But you can only recover back the money you spent on these services. The law does NOT, unfortunately, provide any compensation for the loss of memories or damage done to your special day. Those are not things the law can or does put a dollar value on.

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