Can you prove defamation from a google review?

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Can you prove defamation from a google review?

A Google review was written regarding an office.manager for a certain company. The way she treats the technicians is true but the person who wrote it stated they were a customer and

that was false it was in fact a spouse of previous employee. She is now stating she knows who wrote it and has a lawyer and will take legal action to the fullest extent. If it went

this far can the person who wrote the review be fined and to what extent? The person claimed to have heard the office manager yelling at the tech over the phone and basically stated they would not recommend the company to anyone

Until the attitude of the office manager was removed or confronted and corrected.

Asked on April 4, 2016 under Employment Labor Law, Nevada

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

There is no "fine" for defamation: a fine is imposed by the government, but the government does not get invovled in this. Rather, a person who believes she was defamed can sue for compensation, with the amount of compensation depending on the degree of repuational injury or career harm she can show. 
Defamation is not merely a negative statement: it is an untrue factual statement that happens to be negative. If the statement is true, even if negative, it is not defamation; and if it's an opinion, that's not defamation, either. Examples: say that Jane Doe yells at her employees a lot. Saying she yells at them is not defamation--it's true. Saying she is mean or a bad manager is not defamation--that's an opinion. Saying that she hit an employee or stole from an employee when she did not, that is an untrue factual statement that certainly could be defamation.
Defamation can be found in  a review, if the statement about the manager is a negative untrue factual assertion.


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