Can a cell phone provider change it’s prepaid calling plans without notifying its users?

Asked on October 16, 2014 under Business Law, New York


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

They can only do this if the agreement or contract pursuant to which the prepaid service was purchased and which governs the pre-paid service specifically gives them the right to this--that is, if  the agreement or terms of service state they may make changes without prior notice, they can. But if there is nothing in the agreement or terms of service letting them do this, then they should not be able to, because one party to an agreement or contract cannot unilaterally change it without the consent of the  other party.

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