What can I do if an automobile shop did not repair my car as agreed and I would rather not let them try to fix it for fear of breaking some else?

Asked on October 30, 2014 under Business Law, California


SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 6 years ago | Contributor

If they did not repair your car as agreed, and they do not offer you compensation you find acceptable, you could sue them for the cost to correct the problem, based on some combination of breach of contract (they didn't do what they agreed to), negligence (they caused damage through carelessness), and/or fraud (they lied about what they could or would do). You are not obligated to give them another chance to fix it unless you had signed some agreement, contract, proposal, etc. which states that if there is a problem, you have to let them try and repair it.

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