What to do if amoving company lied and put a different cost on the sheet after I signed?

When I was filling out the paper work, I noticed inconsistencies with what I was told. I explained to them that I would not agree to that and asked them to unload my things. After much going back and forth, the drive said that I could pay everything on my credit card that night. I felt comfortable with going that route because everything would be upfront. Once they had everything loaded, he explained that the costs were more than the quote. He told me $1900. I said that was fine, and that I would pay it right then. He told me to pay it later, left, and wrote in $2,600 after.

Asked on September 13, 2011 under General Practice, Alabama

Answers:

SJZ, Member, New York Bar / FreeAdvice Contributing Attorney

Answered 9 years ago | Contributor

Legally, you don't need to pay more than the mutually agreed upon amount; one party to a contract cannot unilaterally change it, or increase the amount owed by the other party. If you don't pay the additional mount, the moving company would be able to try to sue you for it (it's not clear that they will, but they have the option of doing so); at that point, you'll have the option of defending yourself, but presenting testimony and other evidence showing that the amount agreed to was the $1,900, not the $2,600. Who would win, if it goes to trial, will depend on the balance of evidence, testimony, and credibility. If they try to sue you, you could also go on the offensive--speak with an attorney about whether you can bring a claim against them for consumer fraud; possible contact the police and seek to press charges for fraud; etc. Good luck.


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