What to do if a debt collector contacted my parents and revealed everything about my account?

When I talked to a manager about my account she said my dad identified himself as me (I’m his daughter) and my father would never do that. The rep also was going over social security information. My father knew what credit card it was and how much we owed on it. I was also advised that it was going to the attorneys and that I was going to be served with papers. I tried to do a one time payment and they wouldn’t accept it. How should I handle this? Can I request copies the recordings and how would I do that?

Asked on May 29, 2012 under Bankruptcy Law, Arizona

Answers:

FreeAdvice Contributing Attorney / FreeAdvice Contributing Attorney

Answered 8 years ago | Contributor

The best way to handle the current situation that you are writing about is to contact an attorney that practices in the area of consumer law. From what you have written the representative for the debt collector may have engaged in a violation of federal and state debt collection laws by contacting your father about your credit card debt.

The best way for you to get copies of the recorded telephone call between your father and the debt collection company is to retain an attorney who practices consumer law to seek such documentation for you.


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