To get her name off the mortgage, she will have to file a partition lawsuit in civil court. Custody defaults to her without a court order. Any custody issues would be settled in either juvenile or domestic court depending on the county. If she is not living in the house, she should cancel the utilities and have them shut off after giving her ex notice. Verbally violent is nonsensical and not recognized by the court if it doesn't meet the criteria of threatening or harassment. For legal help she should contact an attorney and if she cannot contact one then she needs to educate herself to file pro se.