What is the required to prove that an accident caused an injury?

Question Details:

The insurance is denying my husband's accident insurance claim. He ruptured a disc in his back when he overextended putting our 3 month old child in his car seat. He had to have surgery and now they are denying the claim stating that since the report doesn't say he hurt himself when putting our child in his seat. First they tried to say he had an infirmity, which I quickly got them to back done from but now they say there is no proof of an accident. I mean, if it wasn't an accident, does that mean he intentionally hurt is back. Doesn't make sense. Must the doctor report state that you injured your back because you over extended?

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