What constitutes an arrest that will appear on your record?

Question Details:

I'm trying to understand how deep of trouble a friend of mine is in. She was cuffed, brought down the police station, fingerprinted, and got a mug shot for suspicion of driving under the influence. She was administered a breathalyzer, and the police said she was twice the legal limit. But they released her (a friend picked her up), and she was given a citation for running a stop sign (which was what originally prompted her getting pulled over). Was she arrested; is this on her record? I'm so confused. I called the police department but they said that they could not give out any information.

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