Property (insurance) claims

I am a lawyer in CT and practice in this area of the law.  property insurance claims are generally governed by contract law and therefore, the time limit for bringing a lawsuit for nonpayment under a policy is generally 6 years from the date of the occurrance.  If the claim is open, the issue is likely administrative on the insurance company's behalf.  You need to track down an adjusted and find out the status of the claim and the investigation.  I am not sure there is a actual law on how long a company can keep the claim open - the deadlines that we usually follow are the statute of limitations.  In other words, if you are tired of waiting for the insurance company (i.e. the claim is left at a stand still) then you need to take some legal action, whether that be hiring a lawyer to get involved or notifying the insurance company that it is engaging in bad faith and you are going to sue.  If you have a further question on this please do not hesitate to ask and clarify any specifics.