How can an insurance company even question a claim if there is a police report?

Question Details:

I was in an auto accident while taking a protected left turn with a green arrow. The other driver, while talking on her cell phone, ran her red light and struck me. My insurance company concluded their investigation and found the other driver to be at fault. I have a copy of the police report, that states the other driver to be at fault. After a month of my phone calls not being returned, I received a letter in the mail. The letter states that the police office didn't file the name of the witness he spoke to, so now it is my word against hers. They are willing to only pay 50% of my loss and 50% of my storage fees up to a certain date (which has all ready passed). The letter states that this offer will be withdrawn, if not accepted, in one day. I do not agree and need some legal advise.

Richard Weaver / The Weaver Law Firm Answered 1 year ago This attorney is licensed in Texas View Attorney Profile
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