Can I sue an out of state company in small claims court in my home state?

Question Details:

10 months ago I purchased a piece of equipment form an out of state company; it was an on-line transaction (paid with a credit card). The equipment came with a 1 year warranty. Within 2 months the equipment failed. I've tried working with the company to get it repaired for 6 months but I think they're stalling. I've had no luck getting them to fix it. I have copies of all written communications, notes on verbal dialogue and the warranty documents. Can I sue them to get my money back? Can I add punitive damages? What is the best venue? Do I have to appear in person?

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