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California’s Attorney General — provides a quick referral table that directs consumers to the proper agency for their complaint—from Airlines through Debt Collectors and Junk Mail to Zero-Interest Loans. The state’s top cop also warns against the latest Internet and ID scams. The website’s extensive resources include:
- Top ten FAQs, including fixing credit reports
- Ways to resolve your complaint
- Complaint forms
- How to report a “Do Not Call” violation
- How to get rid of spam
- How to get rid of unwanted faxes
- The latest pyramid, phishing, sweepstakes (lottery), and work-at-home schemes
- How to find out if a charity is legitimate
- Consumer refunds and grants
| California Department of Insurance — works to assure a state insurance market that is fair, competitive, and accessible. The Department’s priority is to protect consumers by regulating industry practice and helping to foster California’s marketplace, one of the largest and most influential in the world. The website assists consumers with:
- Consumer hotline, 1-800-927-HELP (4357)
- Public programs, such as the low-cost auto insurance program
- Recommendations on buying insurance
- Comparing premiums
- Seniors’ concerns and issues
- State laws and regulations
| California Department of Corporations — licenses and regulates securities brokers, investment advisers and financial planners, as well as certain fiduciaries and lenders.
| Los Angeles County Department of Consumer Affairs — handles a wide variety of consumer problems, including renting, car buying, credit, ID theft, contractors and cable television.
| Consumer Action — is a national non-profit organization based in San Francisco that offers many free services to consumers, including advice on consumer complaints.
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