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New York Bureau of Consumer Frauds and Protection — prosecutes businesses and individuals engaged in fraudulent, misleading, deceptive or illegal trade practices. In addition to litigating, the Bureau mediates thousands of complaints each year from individual consumers. Part of its mission is to educate consumers through its website, which features:- A consumer helpline
- Complaint forms
- FAQ’s
- Consumer trips
- Issues about specific problems, including cars, identity theft, investing, buying through the Internet, and telemarketing.
| New York City Department of Consumer Affairs — has an extensive website, along with a proud history—it was the first city agency in the U.S. to protect consumer rights. Resources on the site include:- Information on resolving disputes, including mediation
- Enforcing New York City’s landmark consumer protection law
- Prosecuting businesses that break the rules
- Licensing more than 50 categories of businesses
- Summary of consumer protection law
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